On Demand Video Training
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Conflict Resolution: Industrial

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Product ID
marccrin_vod
Training Time ?
16 to 18 minutes
Language(s)
English
Video Format
Standard Definition
Devices Supported
Browsers Supported
Chrome, IE, Firefox
Required Plugins
Flash Player
Number of Lessons
0
Quiz Questions
7
Interactive Producer
Mastery Technologies, Inc.
Original Content Producer
Marcom, Ltd
Course screen Course screen
Overview

This video training course educates viewers about the risks of conflict in the industrial workplace. Viewers learn how to identify different types of conflicts and how to implement different resolutions. Understanding the causes of conflicts teaches employees how to better resolve conflicts.

This video explains the dangers of not fully resolving a conflict. This Video On Demand demonstrates examples of conflict escalations and the consequences. Viewers see re-enactments of proper conflict resolutions. All employees benefit from learning different ways to avoid and resolve conflict in the workplace.

This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate of completion
  • You have 7 days to complete the course
Audience

All those who work in an industrial environment

Topics
The course presents the following topical areas:
  • Introduction
  • Types of Conflict
  • Conflict Resolution
  • Confrontation
  • Consequences
  • Review
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