Conflict Resolution: Industrial
- Continuing Education Units (CEUs)
- 0.0
- Training Time ?
- 16 to 18 minutes
- Language(s)
- English
- Browsers Supported
- Chrome, IE, Firefox
- Required Plugins
- Flash Player
- Closed Captioning
- No
- Lesson Interactions
- 0
- Quiz Questions
- 7
- Product ID
- marccrin_vod
- Interactive Producer
- Mastery Technologies, Inc.
- Original Content Producer
- Marcom, Ltd
This video training course educates viewers about the risks of conflict in the industrial workplace. Viewers learn how to identify different types of conflicts and how to implement different resolutions. Understanding the causes of conflicts teaches employees how to better resolve conflicts.
This video explains the dangers of not fully resolving a conflict. This Video On Demand demonstrates examples of conflict escalations and the consequences. Viewers see re-enactments of proper conflict resolutions. All employees benefit from learning different ways to avoid and resolve conflict in the workplace.
This course is in the Video On Demand format, to read about Video On Demand features click here.
- Full-screen video presentation
- Print certificate of completion
- You have 7 days to complete the course
All those who work in an industrial environment
- Introduction
- Types of Conflict
- Conflict Resolution
- Confrontation
- Consequences
- Review
