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Diversity: Race, Ethnicity, Language and Religion Workplace Issues

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Training Time ?
19 to 29 minutes
Video Format
Standard Definition
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Quiz Questions
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
Quality Media Resources, Inc.
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Stereotypes are often based on misguided and incorrect notions that certain groups of individuals act in certain ways, or that because a specific individual belongs to one of those groups he or she will act accordingly. These stereotypes and generalizations can create powerful barriers between people and prevent them from working effectively together. This Video On Demand teaches you how to identify misguided stereotypes and resolve them in order to better serve your employer, as well as your customers.

Stereotypes can concern a multitude of things, from religion and ethnicity to culture and language. Regardless of the source of the stereotype, they all can significantly impact your workplace. They can even have legal implications. It is important that you know how to not give in to your prejudices, which every individual has. This comes from recognizing them and questioning them, as well as understanding the impact they may have on others. This training lesson gives you the tools needed to hone these skills. A harmonious and diverse workplace is something that can be difficult to achieve, but with the information presented here, it will become far easier. And when this is accomplished, you, your coworkers, your employer, and your customers, all benefit.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 7 days to complete the course

All employees, managers and supervisors

The course presents the following topical areas:
  • Introduction
  • The Legal Issues
  • Conflict in the Workplace
  • A Broader View of... Language & Accent
  • A Broader View of... Religion
  • A Broader View of... Race & Ethnicity
  • In the Middle
  • Getting the Spirit
  • Conclusion

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